Frequently asked questions

A KAS shelter is a place set aside by the municipality for staying longer during an emergency, evacuation or war. A shelter is a basement or underground space for taking cover briefly.

What matters most is reaching the nearest safe place quickly.

Go to the nearest shelter immediately. If you can't make it in time, stay inside the building, on the lowest floor, away from windows.

Turn on LRT radio or TV and follow official instructions.

Listen to LRT radio — it broadcasts official information without the internet.

The InCaseMap map shows LRT radio frequencies in your area.

Water and food supplies, medicines, a battery-powered radio, a torch, cash and copies of documents.

Agree on a meeting place with your family in advance. Official guidance — lt72.lt.

Yes. In the app, all places in the four countries are saved on your phone.

Internet is needed only for live cameras, road disruptions, weather and alerts.

Yes. Save the shelters near your home, work and school, your route and a family meeting point.

In an emergency they will be at hand, even if the connection drops. More in the “Leaving safely” guide.

Yes, when you have internet: road disruptions, live cameras and the status of border crossings.

Border crossings are colour-coded: blue — to Latvia and Poland, orange — open to Belarus and Kaliningrad, red — closed.

To a Lithuanian embassy or consulate — they are marked on the map in Latvia and Poland.

The emergency number across the European Union is 112.

Yes. The map and all places are saved on your phone, so it works even when the connection drops.

The internet is needed only for live cameras, weather, alerts and chats.

Lithuania, Latvia, Estonia and Poland — all places on one map.

Shelters, water, hospitals, border crossings, fuel stations, rest areas and Lithuanian embassies in Latvia and Poland help even when you have to leave home.

Yes. Lithuanian petrol stations show diesel, petrol 95 and 98 and LPG prices, updated once a day.

Stations can be sorted by price to find the cheapest nearby. Offline you see the last downloaded prices. Fuel prices in Lithuania

On the InCaseMap map: turn on the “Petrol stations” layer and sort the stations by price.

Prices are shown across Lithuania. In Latvia, Estonia and Poland you see only the station locations. Fuel prices

Yes. You see live how many points are free and busy, whether the station is out of order and how long a car has been charging.

Stations can be filtered: free only, by connector (Type 2, CCS, CHAdeMO). If the operator does not report the status, it shows as “unknown”. EV charging stations

4,369 fast charging (DC) and 3,978 AC stations in Lithuania, Latvia and Poland.

In Lithuania: 819 fast and 1,000 AC. There is no data for Estonia yet. Fast charging stations

The InCaseMap catalogue for Lithuania, Latvia, Estonia and Poland lists shelters: 88,865, and KAS shelters: 2,521. These numbers change as new places are set up. The latest official information is published at lt72.lt.

Look for a sign at the entrance, ask the building manager, or check the InCaseMap map or lt72.lt. It is best to do this in advance, not during an alert.

To the nearest shelter. If you cannot reach that either, stay in the building, on the lowest floor or in the basement, in an interior room away from windows.

Shelters and KAS shelters are marked across Lithuania on the InCaseMap map: enter a city or address to see the nearest ones. The same works in Riga, Warsaw and other cities in Latvia and Poland. The official list of shelters in Lithuania is on lt72.lt.

It is a warning of imminent or ongoing danger. Turn on LRT radio or TV and follow official announcements: they tell you what is happening and what to do. The meaning of the signals is described at lt72.lt.

Yes, warning systems are tested periodically. Scheduled tests are announced in advance, so if you are not sure, check LRT or official announcements.

Until the alert is officially lifted. This is announced via LRT and alerts to phones.

Go to the nearest shelter or KAS shelter straight away; if you can’t make it within a few minutes, go to a room without windows with at least two walls between you and the outside. Turn on LRT and stay in a safe place until the alert is officially lifted. More

Stay in the building: go to the lowest floor or basement, to an interior room away from windows. Outdoors, lie down in a low spot and cover your head.

Find it in advance. Mark the nearest shelter to your home, work and school on the InCaseMap map: the app stores places on your phone, so you will see them even without a connection. The official list of shelters is published on lt72.lt.

Count 2–⁠3 litres per person per day. For one person for three days that is 6–⁠9 litres, for a family of four — about 24–⁠36 litres.

At least once a year, check the expiry dates and replace water, food, medicines and batteries. It is handy to do this on the same day every time, for example when the clocks change.

No. Start with water, medicines, a battery-powered radio and cash, and add the other items gradually whenever you go shopping.

Agree on a meeting place and time in advance, write important numbers on paper and decide who picks up the children. In an InCaseMap family group you can mark the meeting point on the map and, in an emergency, report “I'm safe” with one tap.

At your municipality, on lt72.lt or on the InCaseMap map. It is best to look it up in advance and walk or drive there in calm times.

A shelter is where you hide from an immediate threat here and now. You go to an evacuation point once an evacuation is announced: people are registered there and onward travel is organised.

Go to the nearest evacuation point on foot or use transport organised by the authorities. It is announced via LRT and municipal channels.

The frequency depends on where you are. You will find it on the InCaseMap map or at lrt.lt. Write down your area's frequency in advance.

Yes. A call to 112 is an ordinary phone call and does not need the internet.

Yes. They are sent over the mobile network, so mobile data or Wi-Fi are not needed.

A closed fridge keeps food cold for about 4 hours, a full freezer for about one to two days. The less often you open it, the longer it stays cold.

Not if there are windows or doors nearby: the exhaust fumes get inside. A generator must stand outdoors, away from windows, doors and air vents.

During a power or network outage, card terminals and ATMs may not work. That is why it is worth keeping some cash at home.

Use your own supplies first — 2–⁠3 litres per person per day. Public taps, wells and springs are on the InCaseMap map (10,616 in total). Whether the water is safe to drink is announced by the municipality and official sources.

Official weather warnings are issued by the Lithuanian Hydrometeorological Service (meteo.lt) and broadcast by LRT. On the InCaseMap map you can turn on weather warnings and the wind, precipitation and river level layers.

You do not know how deep it is or whether the road has been washed out. Moving water can push and carry away a car even when it looks shallow.

Do not go closer than 8 metres and keep others away. Report it to ESO on the free number 1852.

Not in peacetime. It only matters in a war or other crisis: then it is worth having a shelter, meeting place and temporary accommodation further away from such sites.

Some sites are not public, so InCaseMap shows only publicly known ones. If you know of an inaccuracy, write to us via the Contact page.

Places to avoid on the InCaseMap map: 1,938. The list is constantly being updated.

Border crossings on the InCaseMap map: 45, to Latvia, Poland, Belarus and the Kaliningrad region. They are coloured by status.

On the InCaseMap map, tap the camera at the border crossing — the feed opens directly from the camera owner.

On the State Border Guard Service website vsat.lrv.lt and the Customs Department website lrmuitine.lt.

A valid passport or ID card is enough. There are usually no checks within the Schengen Area, but they can be temporarily reintroduced, so always carry your document.

To the Lithuanian embassy or consulate. They will help you get home. The InCaseMap map shows Lithuanian embassies in Latvia and Poland.

Yes. The map covers Lithuania, Latvia, Estonia and Poland: shelters, water, hospitals, fuel stations, border crossings, rest areas and other places. In the app they stay on your phone even without internet.

Only the people you invite. The group is private: neither communities nor other users can see it.

Ask a group member for the invite code and, under “Family and friends”, choose “I have an invite code”.

The group chat needs the internet. If there is no connection, follow the plan and meeting place you agreed in advance, and send the message as soon as you have a connection again.

The community chat is for people in that place who have joined the community. For personal matters, use a private family and friends group.

A new community opens once 10 people have joined. Request it and invite your neighbours — when ten have gathered, the chat opens for everyone.

No, chats need the internet. Offline, the map works: every place is saved on your phone.

About air raids and other situations: storms, wind, fires and events that affect roads. Weather warnings are shown too.

InCaseMap alerts need the internet. Official alerts from the authorities reach phones over the mobile network even without internet, and LRT radio works on an ordinary radio receiver.

On the InCaseMap map, turn on the “River levels” or “Wind” layers in the “Weather and environment” group.

In the app, places are saved on your phone. Without internet the map keeps working: every place is saved on your phone.

Yes. Your phone's GPS finds your location without mobile internet, so on the map you will see where you are and where the nearest shelter is.

The InCaseMap app stores all places in Lithuania, Latvia, Estonia and Poland on your phone (198,972 in total): shelters, KAS shelters, evacuation points, water and hospitals, so you can see them without a connection. Until the app is released, the map works in the browser, and every place stays available offline.

Important places in Lithuania, Latvia, Estonia and Poland (198,972 in total, 27 categories), including shelters, KAS shelters, evacuation points, sirens, hospitals, outpatient clinics, pharmacies, police, fire stations, drinking water points, airports, border crossings, fuel stations, stations, ATMs, bridges, fords and public cameras.

InCaseMap brings places from different fields together on one map and adds family groups and communities. It does not replace official recommendations and alerts. Look for them at lt72.lt and listen to LRT.

The map and the places are the same. The app also works offline, sends danger alerts and has a family group. In the browser there is nothing to install.

On the InCaseMap map of Latvia: shelters: 937, evacuation points: 1,197. The lists are being expanded.

Yes. In the app, the map and places stay on your phone, so you can see them without a connection. The internet is needed for cameras, weather and alerts.

To the Lithuanian embassy in Riga. They will help you get home.

On the InCaseMap map of Poland: shelters: 81,042. The lists are being expanded.

Rest areas along the motorways are marked (416): toilets, a fuel station, a café, and in some places overnight stays.

To the Lithuanian embassy in Warsaw or a consulate. They will help you get home.

On the InCaseMap map of Lithuania: shelters: 6,583, KAS shelters: 2,521. A shelter is for taking cover briefly; a KAS shelter is for staying longer during an emergency or war.

Open the InCaseMap map: the nearest shelters and KAS shelters are shown around you, even without internet. It is best to look them up in advance — near your home, work and school.

Yes. Lithuania, Latvia, Estonia and Poland are on the same map.